Those who had best friends at work (only 30% of Americans) were 7 times more likely to be engaged with their job, they exhibited higher sales and profitability, better engaged customers, produced higher quality work, had greater commitment to the firm’s mission, had better safety records (since friends often made sure they were complying with safety precautions), were happier at work, and had a higher chance of sticking with a firm. If workers didn’t have a best friend, only 8% of them were engaged in their job.
